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Terms of Service

Read our terms before using MyDentistBook dental practice management software.

Last Updated: April 20, 2026

1. Acceptance of Terms

By accessing or using MyDentistBook ("the Software"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

2. Description of Service

MyDentistBook provides cloud-based dental practice management software including appointment scheduling, patient records, billing, AI voice assistant, and analytics for dental clinics in Kenya.

3. Eligibility

You must be a licensed dental clinic, dentist, or authorized representative to use our service. By registering, you confirm you have the authority to bind your clinic.

4. Account Registration

You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.

5. Subscription and Payments

5.1 Pricing: Subscription fees are in Kenyan Shillings (KES) and exclude VAT as required by Kenyan law.

5.2 Free Trial: 14-day free trial available. No credit card required. After trial, you must subscribe to continue.

6. Cancellation and Termination

You may cancel your subscription at any time from your dashboard. Upon cancellation, you will have access until the end of your billing period. No refunds for partial months.

7. Data Ownership

Your Data: You retain all ownership of your clinic and patient data. We do not claim ownership over any data you input.

Data Export: You may export your data at any time in CSV/PDF format. Upon account closure, data is retained for 30 days before permanent deletion.

8. Acceptable Use Policy

You agree NOT to:

9. Service Level Agreement (SLA)

We strive for 99.9% uptime. Scheduled maintenance will be notified 48 hours in advance. We are not liable for downtime caused by third-party services (internet, hosting).

10. Limitation of Liability

To the maximum extent permitted by Kenyan law, MyDentistBook shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Software. Our total liability shall not exceed the fees paid by you in the preceding 3 months.

11. Disclaimer of Warranties

The Software is provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Software will be error-free or uninterrupted.

12. Indemnification

You agree to indemnify and hold MyDentistBook harmless from any claims arising from your violation of these Terms or your use of the Software.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or dashboard notification. Continued use constitutes acceptance.

15. Contact Information

For questions about these Terms, contact us at info@mydentistbook.co.ke or call +254 731 005 710.


By using MyDentistBook, you acknowledge that you have read and agree to these Terms of Service.